Shipping & Returns
†At ExtremeBartending.com, we take great pride in supplying our customers with the best training videos & DVDíS. We warehouse all of our products to insure fast, efficient delivery. Most orders are shipped within 24 hours after they are received.
Currently, In the USA, we use United Parcel Service (UPS) to transport packages to our customers. They are the best in the business. They are reliable and we can trace it if it getís lost. In Canada and Internationally we ship by Canada Post.
UPS does not ship to a P.O. Box and will require someone to be at your mailing address between 9:00 AM Ė 5:00 PM so they can sign for your package and assure that the correct person receives your order.
Most packages In the US and Canada will arrive within 5-10 business days (give or take a few days) from when you order. UPS is very reliable, but sometimes problems or delays do arise. If your package has not arrived after 12 business days (not including weekends or holidays) please contact us so we can utilize our resources to figure out what the problem is. Rest assured that we will do our part to resolve any problems that arise and you will not be expected to pay for items that were not delivered to the address you have chosen. Please make certain that all the information you enter is correct to ensure fast, efficient delivery.
If you are in a country other than the United States, Please allow 2-3 weeks for delivery. Also, please be aware that your country's customs service may, or may not, impose duties (fees) on merchandise you are importing. We have no control over what your government does in these situations. This may come as a bill from them or they may hold your shipment until fees are paid.
Satisfaction Guaranteed on all of our products or return any product within 30 days for a refund. Products that are returned that were purchased using a credit card are subject to a 15% charge to cover credit card processing fees and a 10% restocking fee. Shipping charges are non refundable.
Thank you for your interest in our company and for choosing us to help you achieve your goals,
Scott Young and the entire team at www.ExtremeBartending.com.