Here is what customers are saying about our products
Perhaps the most important comment we now hear from our customers is.... You look like you enjoy your job... Among all the accolades we can bestow for the great work you did with us, this is the best indication that your philosophy has stuck with us following the course.
Through your excellent instruction, the groundwork has been set for a different attitude, and it is a positive change which will make us that much more Successful in the work we do at our nightclub.
Thanks for the inspiration.
-- W.dale Mallock & The Uforia Staff
Scott, I caught your seminar at the Bar and Beverage show in Toronto. I m the guy that was from Bar Tricks that helped you put up your banner. I just want to say that the seminar was awesome . I learned a lot too. Thanks and keep inspiring .
-- Dave Charlton ( Tillsonburg, Ontario )
The Extreme Bartending video series is simply the best of its kind! After watching and practicing your step-by-step guide, I was able to immediately put the principles and moves into my repertoire.
Your series inspired me to become much more creative and I began coming up with many, many moves on my own. I m already using many of the customer service principles that you discuss. However, your instructional series has caused me to focus on them even more. It has rejuvenated our entire staff!!
Your course has not only given us a very powerful tool to use directly but, has helped us create our own new and innovative ideas. Thank you so much for putting this course together. It s value to our staff and to me personally is immeasurable.
I have learned something from each instructional video that I have watched. Your simple, step-by-step approach is great and I like that you go to great lengths to cover the essential customer service issues that make or break an exceptional bartender,. For a bartender, bar owner or manager this is the only series to use. That is, of course, until Mike Burns and I release our own instructional series. Then there will be two instructional courses that should be in everyone s collection.
Again, I cannot stress enough what a wonderful tool the Extreme Bartending video series has been and continues to be, to myself and everyone I know who has watched it. Many thanks,
MAX S ON BROADWAY,
-- Bobby Anderson ( Baltimore )
I am the manager of a premiere night club in Iowa. I have seen your tapes ans was extremely impressed please contact me with more info about possibly obtaining your services in seminar form.
I think all of the bars and restuarants that our parent company owns (Barmuda Corp.) www.Barmuda.net would benefit greatly! Thank you once again!
-- Justin ( Iowa )
Dear Bar Gurus (Scott, Ian & Ryan),
While it would be very easy to continually relay platitudes regarding how much we enjoyed the course, perhaps the best method to measure our success is through the customer s reaction.
Not only have our gratuities increased in what can only be described as a remarkable sum, but the Ooh! , Aah! , & Wow! Factors have increased four fold! The bar has become a part of the club where entertainment is anticipated with excitement, and applauded upon delivery.
Revenue from up-selling has made a sharp increase, whether it be from singles to doubles, bar-stock to premiums, or beer drinkers to cocktails.
Even the bikers are ordering Long Island Ice Teas just to see what will happen! All of us are very pleased, and you are a part of our present and future success. Thanks for the Inspiration.
-- W.dale Mallock & Uforia Staff ( Victoria, B.c. )