Need Help With Your Order?

Please read this page and if you still have questions or require assistance, feel free to click here to CONTACT US.

1. Choose product you want to buy; pick bonus video(s)if applicable & pick color format for VHS video (NTSC- N.America) or (PAL – Europe) if applicable. If you’re not sure which format your country uses, click “Video types by country” to see a list.
2. Go to bottom of product page and click “Buy Now, Add to Cart”.
3. Choose the quantity of the product you wish to buy.
4. Choose “Continue Shopping” or “Check-out”
5. When you choose “Check-out”, fill in billing and shipping information and choose method of payment, ie.
   -credit card (will be deducted in U.S.D funds)
   -check or money order (make payable in U.S.D. funds)
6. Click “Continue” to go to Confirmation Order page.
   Here, you can EDIT your:
   -delivery address
   -shipping information
   - products ordered
   You will see a summary of total products ordered including a list of packages, individual or bonus videos chosen with selected format beside each.
   You will see your total cost including shipping/handling and applicable taxes.
7. When you are certain that your order is correct, choose “Confirm Order” to submit your order.
8. Be sure to click on “New Product Announcement Email List” so that you’ll get advance notice of any new products added.
9. You will shortly receive a confirmation e-mail with all your order information. If you don’t receive this, you have likely entered your e-mail address incorrectly and will need to re-order.
10. If you require personal help with your order, or have any questions regarding which videos will best meet your needs, please call our office at 1-604-879-1036 or e-mail us through our contact button and we would be happy to assist you in any way we can.