Customer Comments

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This is page 38 of 48 pages displaying a total of 240 comments.
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Dear Scott Young,
I just wanted to write and thank you for all the great and useful information I learned during your course at Steve T s.

I had forgotten how much fun bartending coud be. Even though I don t get to flip bottles at the Keg, just changing my attitude, by making it fun, makes such a difference. It s not so much a job anymore. At least I can still do garishes and straws.

I really do appreciate the enthusiasm and excitement you have for teaching. You made the learning atmosphere that much more fun.
      -- Rose Phillip Stewart ( Vancouver )
Scott, Karen, and Crew.
Thanks for the great weekend. I ve had a hard time putting the bottle and tins down after what I saw in the course. Scott and the boys, your smooth flow is like a deep powder run in the sunshine....aaaahhhh

The amount of information that I soaked up is immense and is already being put to use. I m writing the front-of-the-house training manual for this upcoming season and your course reinforced the essentials of service for me.

Talk about getting pumped for a busy season with a good team in the restaurant and a great crew behind the bar. Fish is stoked so therefore, everyone s stoked....hahahah

The snow is falling and I hope there s more to come. Willow and I are planning to have an extreme bartending competition in the spring for the Interior. We must talk in the New Year. In the meantime, the bottles and tins will be flying and I hope to see you up here on the slopes this season.
Bottom s Bar and Grill
      -- Neal Dustin
Scott,
James here again. Just wanted to tell you that the 9 video seminar
series are great. I immediately started implementing the things in the videos. I personally think that you are doing a great service for the industry. I want to say thank you very much.

Through your video training and seminar series, I have able to enter a profession that I thoroughly enjoy going to work or as you say go and play until they tell me to go home.
Thank You
      -- James Kirby ( Sparta, Tennessee )
Dear Scott,
We watched all of you seminar and special topics tapes here in Ukraine ans found it very helpful and just COOL!
      -- Michael Goncharov ( Kiev, Ukraine )
I just wanted to say that I just got a job portering and i owe it all to you guys. A huge thanks goes out to Dave Simpson, i d be jobless if you hadnt gone out of your way to help me.

I can learn every kind of glass/bottle trick from you but whats really impressive is how you have gone above your responsibilities to help someone else get a start in this business, which can be really hard with no experience. That s really cool man, and its something I ll now take with me and hopefully get the chance to do the same to someone else down the road.

As well Scott Young. I m really grateful for taking the barsmart course, but whats really amazing is that the course could be taught poorley, with the wrong people teaching it. But you guys do such an incredible job of it. The material is great, but is only as effective as the people teaching it. You guys do a great job and really care about what you do.

I ve been in a few interviews over the last couple of weeks and when asked what this course was like, the majority of the time it wasnt about flipping. i do speak of it, but i definitely stress the fact that the biggest thing i got out of it is how to be a great bartender, and you dont need to flip to do that.

It s all about your attitude and going to work wanting to do the best job you can, wanting people to leave happy, wanting to entertain people. Its about doing one little thing for every customer to make their night special. Its about not settling for being average.

This course really got me excited and energized to excell. So again, a million thank yous to Scott and Dave, and if anyone is contemplating or unsure if this is worth doing, for what its worth, I feel this is the best investment i ve ever....invested in. So go for it, its AWESOME!!!!!!
( side note... )
what got my boss intrigued to hire me:
-on my resume, under a heading of Goals , first thing i wrote was I want to be your next bartender . -straight from barsmarts video How to get the job you want in the service industry
-my boss really needs to get his pub busier, a destination place, and is very interested in what flipping can do for his venue.
who rules? who? oh, yah, dave and scott rule.
      -- Oliver Munro ( Kelowna )

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Scott Young, President and Head Instructor Bar Smart Inc.