Customer Comments: About our Bartending DVDs and Bartender Staff Training

Here's what people are saying about us

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This is page 30 of 51 pages displaying a total of 253 comments.
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Hey Scott! I was one of the bartenders you just finish training at
Grand Casino. I just wanted to thank you guys for doing such a great job. The class was awesome (except for the fact of having to be up that early). You guys did a wonderful job and were great instructors.
I hope we can do you guys proud. I, at times, feel like my personality has sunk into an abyss and i think your class will be a wake up call for me to start enjoying myself more and be more of a force/personality at the bars again. I hope you guys made it back alright and i just want to say thanks again.

Terry Fontenot (I was in the 2nd class)
      -- Terry
Hi Scott,
Hope your journey home was pleasant and your doing OK.
Just to let you know the employees have been talking about you with great respect, some of the comments are:

He is very nice and friendly
Understanding
Easy to talk to
Good instructor

Thank your for coming to Sam s Town Casino and working with us here.
Beverage Manager
Sams Town Casino
      -- Fran Pelts ( Tunica, Mississippi )
Dear Scott;
Just an e-mail to say thanks. After watching your flair bartending starter series, my flairing was taken to another level.

I haven t seen another video that is as helpful or as friendly. Just wanted to say a big thank you to you and your team. My flairing has improved so much that I have been given permission to convert one of the bars in our club to a cocktail/flair bar. Once I ve perfected everything, I ll definitely be buying the next videos! Keep up the good wordk!
      -- Jacob Burtenshaw ( Essex,, United Kingdom )
Dear Scott.
Just an email to say thanks.
After watching your flair bartending starter series dvd my flairing was taken to another level.
i haven t seen another video/dvd that is as helpful or as friendly.
just wanted to say a big thank you to you and your team.
my flairing has improved so much that i have been given permission to convert one of the bars in our club to a cocktail/flair bar.
Once ive perfected everything, il definitely be buying the next videos!
keep up the good work!

Jacob Burtenshaw
      -- Jacob Burtenshaw
Hey, Karen;
Thanks for the reply emails. Everything s cool; I got my order today. You guys are awesome, by the way, for replying to my emails so promptly (Scott called and left a message as well, which was cool; tell him thanks if you can).

Just for the record, your training videos are very good. I ve only seen a couple, but yours blow them away as far as quality of instruction goes. As far as my success is concerned, it s still a little early in my training for me to expect to even be considered a bona fide flair bartender. I purchased your working flair video series about a month ago and have been practicing daily since. For the first three weeks, it seemed as though I was able to incorporate a new move or two every time I went to work; now, however, as the tricks become a bit harder/riskier, it s been taking a little longer before I trust myself enough to unleash any new tricks behind the bar (I still don t mess with full drink tricks at work yet). I m figuring that I should be at least decent after another year.

I have, however, experienced what I consider to be a direct result of my flair training with your series, and that is my energy level behind the bar. In the past, I have always had a pretty high energy behind the bar, but recently (more specifically, since I ve been learning your material) my energy is insane.

Almost everyday I work people make comments like, hey, here s a guy who hates his job, or can I have whatever you re on? This sounds corny as all hell, but Scott s totally right: it s not so much the actual tricks or moves, it s the fact that people can just feel that you re having a lot of fun, and they like it.

Anyway, I could go on for pages about how much you guys rule, but I just wanted to send you a reply email to say thanks for handling your business in a caring fashion and thanks for the DVD s.
Oh yeah, as of yet, I m the only bartender at my restaurant (Mon Ami Gabi in the Paris Hotel in Las Vegas) dabbling in flair, but I m working on getting a couple others involved. And, just for the record, I tell everybody who asks me anything about flair, or bartending in general, to go to extremebartending.com.

Well, thanks again. At some point in the near future, I ll be purchasing your teamwork/tandem DVD; all I need now is a partner.
You guys kick ass,

PS By the way, I m taking Scott s advice about getting involved with anything and everything about bartending and taking a trip down to Shadow at Caesar s Palace (I think Christian Delpech works there now, and that guy is crazy good) to do some studying. Later, guys, and thanks again for everything.

      -- Shaun Plummer ( Las Vegas )

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Scott Young, President and Head Instructor Bar Smart Inc.