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Over 9 hours in this 3 DVD BOX SET !
DVD's Include: Volumes 1,2,3,4,5,6,7,8 And 9 of the Bartender & Server Seminar Collection
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9 FULL LENGTH training Volumes/Videos ( the old VHS videos).
( The original cost of these 9 volumes, if bought separately for $30 each, was $270 ) You just can't beat our prices or the quality of our teaching.
Be a part of a dynamic, interactive seminar with Scott Young and an experienced group of Service Industry people.
The next best thing to being there!
This DVD collection will get you and your entire staff thinking about how to be better at your business so that EVERYBODY MAKES MORE MONEY.
Volume 1 ( 1 Hr 6 min) How to Increase Your Tips
- What You Can Do To Increase The Odds - DVD - A $29.95 USD Value
View: Bartender Video/DVD clip-Seminar 1 - About This Video
Everything you need to know about this delicate subject, including tipping etiquette and how to make more.
Learn About:
- History of Tipping the Bartender- Where Tipping Began and Why
- What T.I.P.S. Stands for
- Why People Tip and Do Not Tip a Bartender or Server
- How to Handle the Situation When You Get Tipped and When You Don't
- "Good" Tip Bartender Stories
- "Bad" Tip Bartender Stories
- Using Tip Jars- Yes or No??
- How to Give Change Properly
- How To Handle Credit Card Tabs
- Get Tipped When Serving Water
Volume 2 ( 1 Hour ) How to Be a Faster And More Efficient Bartender
- Tips & Ideas on HIGH VOLUME Bartending- DVD - A $29.95 USD Value
View: Bartender Video/DVD clip-Seminar 2 - About This Video
Techniques that will make a difference to your nightly sales.
Increase your productivity, speed and accuracy.
Learn About:
- Organizing The Set up of Your Bar- No Wasted Steps
- Becoming a Self Reliant Creative Problem Solver
- The Importance of Support Staff- Everyone needs to work as a team
- How to deal with Bar Backs/Porters and Bus Boys
- Equipment & Tools Every Bartender Should Have
- How to Handle Customers Quickly- Without them feeling rushed
- How to Organize Your Thoughts and Your Actions as a Bartender
- Bartender Pet Peeves
- Why Ice Scoops and Straws are so Important
- The Importance of a Good Floor Manager
Volume 3 ( 45 Min ) How to Make More Money with Suggestive Selling
- The Advantages & Art of Up-Selling- DVD - A $29.95 USD Value
View: Bartender Video/DVD clip-Seminar 3 - About This Video
Learn the proven ways to make the most of every order and MAXIMIZE PROFITS FOR EVERYONE!
Learn About:
- Why Big Companies Like McDonalds do it
- The Psycology of Saying Yes
- What Exact Words to Use- What works and what doesn't
- Selling the Sizzle Not the Steak
- How Great Bartenders and Servers Sell Wine
- How Great Bartenders and Servers Sell Beer
- How Great Bartenders and Servers Sell Shooters
- How Great Bartenders and Servers Sell Appetizers & Desserts
- The Psychology of Selling Premium Brands
- The Importance of having "Specials"
AND "Sell em Strawberries"- A Fantastic motivating Story of a Successful Promotion
Volume 4 ( 1 Hr 13 min) How to Become an Exceptional Bartender/Server
- Going Above & Beyond Customer Service Expectations- DVD - A $29.95 USD Value
View: Bartender Video/DVD clip-Seminar 4 - About This Video
When Every Staff Member is Committed To Taking Care of the Customer,
Customers will Stay Longer, Spend More Money, Tip Bigger and Promote Your Business For You.
Learn About:
- What is an Exceptional Bartender
- Super Successful Customer Service Companies- Disneyland & Cruise Ships
- How to Remember Faces, Drinks and Names
- Bartender Attitude
- How to Greet Your Customers
- Helping your Guests Make Choices
- Bartender Radar- Being aware of your situation
- The Psychology of Customer Interaction
- The Power to Make Someones Night
- Bartender "Tricks of The Trade"
- Things Most bartenders do Badly
- Bartender Grace Under Pressure
- Handling Busy Situations
Volume 5 ( 1 Hour ) Attracting Customers - DVD - A $29.95 USD Value
- How YOU Can Promote YOUR Business
View: Bartender Video/DVD clip-Seminar 5 - About This Video
Tips and ideas on how you and your staff can make a big difference.
Learn About:
- Who Your Best And Most Important Customers Are
- Giving Peolple a Reason to Come to YOUR Bar
- Successful Bar Promotions & Events
- Bar Promotional Passes
- Bar Promotional Tabs
- Guest Lists
- Private Functions
- Why The Bartender, not just the Bar Management, Is Responsible For the Promotion of The Bar
- What The Bar Staff Can Do When Not Working To Promote the Bar
Volume 6 ( 1 Hour ) The Facts About the Style of Extreme/Flair Bartending
-How & Why It Will Work In Your Bar- DVD - A $29.95 USD Value
View: Bartender Video/DVD clip-Seminar 6 - About This Video
Convince your bar manager. Tips & ideas on doing it properly without spilling or slowing down bar service.
Learn About:
- Does it Increase Overall Sales? Why?
- The Movie "Cocktail" with Tom Cruise- Good or Bad? Did it Help Or Hurt?
- The Psychology of An Entertaining Bartender
- The Bartender "Fun Zone"
- The "Business" of Flair Bartending
- Why Bartenders Choose to be a "Flair" Bartender
- Positive & Negative Stories/Experiences About Flair Bartenders
- When & How To Use Flair Skills- Without overdoing it
- Setting Up Your Bar to Use Your Flair Skills
- Bar Equipment Flair Bartenders Like to Use
- History Of Most Popular Drinks Bartenders Make
- What Drinks Are Best to Make With Your Flair Bartending Skills
- Does Flair Bartending Work In Restaurants?
Volume 7 ( 52 Min ) Drinking & Driving- DVD - A $29.95 USD Value
-Responsible Service of Alcohol-
View: Bartender Video/DVD clip-Seminar 7 - About This Video
Listen to Highly Experienced Professionals Tell You Their Stories and Opinions
Learn About:
- Important Statistics That Get Your attention
- Obligations of the Bar and the Bartender - You can be held responsible
- Sobering Stories of Overservice and The Consequences of it
- How To Decrease The Bars and The Bartenders Liability
- Early Warning Signs of Intoxication
- Understanding The Law (In General Terms)-The Reasonable Man Theory most North American Laws are based upon
- The Psychology of the Bartender/Intoxicated Customer Situation
- How To Handle a Situation BEFORE it gets bad
- How To Handle Large Groups of Partying Customers
- How To "Cut Someone Off"-Professionally and so they will thank you for it
- What to Do AFTER you've "Cut Someone Off"
- Alcohol Effects at Different Altitudes
- How The World Deals With Drunk Drivers
Volume 8 ( 1 Hour 16 Min ) How to Get The Job You Want In The Service Industry -
- Proven Job Search Techniques- DVD - A $29.95 USD Value
View: Bartender Video/DVD clip-Seminar 8 - About This Video
The Skills You Need To Get a Jump On Your Competition
Learn About:
- What Bar Managers Are Looking For
- How Great Bartenders Get an Interview With The Right Person- Very Important
- Common Mistakes Bartenders Make - Never do these things
- How To Dress For an Interview
- How Great Bartenders Stand Out From The Crowd In The Interview
- Small Things That Make a BIG Difference
- Common Interview Questions & Techniques - Be Ready for them
- Questions That YOU Should Ask THEM
- Creating Your Resume - Ways to make sure they remember you
- What To Do The Day AFTER The Interview
Volume 9 ( 1 Hour ) Stories From Behind The Bar- DVD - A $29.95 USD Value
- General Advice to Newcomers-
View: Bartender Video/DVD clip-Seminar 9 - Rookie Stories
Collection Of Interviews With Successful People- Hear How They Did It.
Topics Discussed:
- First Jobs
- Why Did They Choose The Bar/Restaurant Industry?
- What Would You Say to a Manager That's Skeptical About Flair Bartending?
- Rookie Stories- Breaking In/Hazing The NEW GUY
- The Early Days of Flair Bartending and the Company
- Why Do You Want To Be Exceptional?
- Bartending Contests- Why they're good For you to be involved in
- Outstanding Service Stories- Try them and you'll make bigger tips
- Bartender Screw Up Stories- Embarasing moments :)
- What Is The Most Difficult Situation You've Had To Deal With?
- What Is The Most Rewarding Experience You've Had Working in This Industry?
- Filming Day Bar Bloopers
- Strange Bartender Stories
- 20 Min In Depth Talk With Scott Young-
*** Thoughts on being a bartender & why he did
*** Views & Experiences about the industry & how it's changing
*** Who & What Influenced Him When He Was Starting Out
*** How Long Does It Take To Get Good
*** What Makes A Great Bartender
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